Immerse in flavour
As well as being home to the best immersive experiences in London, we’re also hosts to some of the tastiest street food in town. Located along the historic Royal Victoria Dock waterfront, our street food trucks serve up global food on the go daily.
Come hungry, leave happy!
A tasty line up
Our exciting street food line-up brings flavours from around the world straight to your plate, offering up a taste of modern, global cuisine. From spicy tacos bursting with flavour to sumptuous wraps that melt in your mouth, there's something for every palate.
Need a caffeine boost? Our friends at HEJ Coffee have got you covered! Based locally in South London, HEJ Coffee is known for its exceptional brews made from the finest beans to serve up the perfect cup of joe.
So, grab a bite, take a sip, and let the vibrant atmosphere wash over you as you enjoy everything that Immerse LDN has to offer.
Our traders
HEJ NEIGHBOURHOOD COFFEE
At HEJ you’ll enjoy locally roasted, sustainable, freshly made coffee made by expert baristas. Conceived in Sweden and born in Bermondsey, following a brief marriage to a large Swedish coffee conglomerate, the team left the big corporate world to go back to what they loved most. After the divorce they kept the name, the café and the strong Swedish values. It was the starting point to carry on the dream, continuing their passion for all things coffee.
NAZARI
Nazari was founded by owner Victoria in 2014 as a little side project trading a couple of days a week at London's famous Greenwich Market. Since then the brand has become one of London's street food stalwarts.
The Nazari menu draws heavily on the influences of Middle Eastern, North African and Mediterranean cuisine. The health benefits of the food of these regions, along with their rich and varied flavours and textures have been a source of endless exploration and interest in Nazari's evolution.
THE DUCK SHED
The Duck Shed was started over nine years ago. Claire and Steve, the founders, have over 30 years combined culinary experience, working at top restaurants in the UK and New York.
They don’t serve their duck in a traditional way, as they have their own unique homemade sauces and styles. They offer duck burgers, wraps and salads - something for everyone.
FAQs
TICKETS
Do I need to buy a ticket in advance?
We highly recommend booking your tickets in advance for events at Immerse LDN to avoid disappointment. Discover what’s on here.
Can my tickets be exchanged, modified, or refunded?
Please reach out to your ticket provider and review the terms and conditions of your booking.
Can I purchase a ticket over the phone?
Currently, ticket purchases over the phone are not available.
Can I buy a ticket at the door?
At this time, tickets cannot be purchased at the door.
Are there any age restrictions?
Please refer to the What’s On section for age restrictions specific to each event.
I can’t find my confirmation email. What should I do?
Please contact your ticket provider for assistance.
Can I make a group booking?
- For The Formula 1® Exhibition, visit the F1 website here.
- For The FRIENDS™ Experience, email ukandi@friendstheexperience.com for groups of 25 or more.
YOUR VISIT
How can I get the best directions to Immerse LDN?
To ensure a smooth journey, please click here for the best directions. You can also navigate to Immerse LDN using the what3words ///movie.dinner.music.
What time should I arrive?
To fully enjoy your experience, we recommend arriving 15 minutes before your scheduled time.
Is there parking on-site?
Yes, parking is available on-site and can be pre-booked here.
Can I be dropped off by taxi?
Yes, the taxi drop-off location is at the west entrance of the venue. London offers a fleet of electric taxis for a more sustainable option. Use postcode E16 for navigation.
What is a Chapter?
A Chapter refers to the event space before it is transformed into one of our immersive experiences.
Can I bring in bags?
Yes, storage facilities are available at each experience for personal belongings.
Will food and drink be available?
Yes, food and drinks are available. Find out more here.
Do you accept cash or card payments?
We are a cashless destination and only accept card payments.
Can I smoke or vape?
Smoking or vaping is not permitted anywhere within Immerse LDN to ensure everyone's safety.
ACCESSIBILITY
Is Immerse LDN accessible for prams, buggies, or wheelchairs?
Yes, all experiences are accessible.
Can I borrow a wheelchair?
Yes, wheelchairs or mobility scooters can be pre-booked here.
Where is the closest blue badge parking bay?
The closest blue badge parking is located between Zone 10 and Zone 11.
Do you offer discounts for blue badge holders or their PA's?
All parking rates are the same.
Can I bring my dog to Immerse LDN?
We welcome guide dogs and support animals. Please contact us in advance at contact@immerseldn.com.
When are less busy times to visit?
To avoid large crowds, we recommend booking a slot during business hours. Check availability for The Formula 1® Exhibition or The FRIENDS™ Experience here.
THE WATERFRONT STREET KITCHEN & BAR
What foods are available?
We offer a variety of food and drinks to cater to all tastes. Find out more here.
Is alcohol available?
Yes, we offer both alcoholic and non-alcoholic beverages. For more details, click here.
Can I bring my own food and drinks to Immerse LDN?
You are welcome to enjoy your refreshments on the waterfront.
How do you handle food allergies?
Our catering partners ensure all allergens are clearly signposted.
Can I order food and drinks online?
Currently, online ordering is not available.
Can I book a table?
We do not offer pre-booked table service at this time.
Can I eat or drink in the experiences?
To ensure fairness, food and drinks are not allowed outside designated seating areas.
MISCELLANEOUS
Can I hire Immerse LDN for a private event or corporate takeover?
Yes, you can hire our venue for private events. Contact us at hires@immerseldn.com for more information.
Can I purchase a gift card?
Gift cards are not available at this time. Please check our website for future updates.
Who can I contact for help or to give feedback?
For feedback or assistance, please email us at contact@immerseldn.com.
For press inquiries, contact us at contact@immerseldn.com.
What COVID protocols are in place at Immerse LDN?
We provide COVID test kits at the main desk and hand sanitizing stations at entrances and exits. For more information, click here.
Can I purchase Immerse LDN merchandise online?
Merchandise is not currently available online. Please check our website for future updates.
What is the Immerse LDN refund policy?
We’re sorry to hear about your experience. You will need to contact your ticket provider or contact us at contact@immerseldn.com.